How to make changes or cancel an invoice?

When your employee creates an invoice, it goes through Juuli's approval process and then reaches you. The project related to the invoice is requested from Juuli as an attachment. Additionally, the invoice should include the details of the project mentioned in the invoice content. Before making the payment, your business should review and verify the invoice. If there is an error in the invoice, please inform your employee before making the payment and request the cancellation of the existing invoice and the creation of a new one. Please note that once the payment is made, the invoice cannot be canceled or modified.


On the Juuli platform, invoice cancellation is not possible after the payment has been made, whether due to an error or project cancellation. We recommend reviewing the rules and terms document located at the bottom of our website. By accessing our website, you are deemed to have read and accepted the agreement.

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